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    I have deleted the HiiKER app but I’m still getting hike review emails

    HiiKER allows integrations with Garmin and Strava to send your hike data to HiiKER to create reviews for your route, distance and elevation. If you allowed integration with any of these fitness trackers when you created an account with HiiKER, they will continue to pass data to HiiKER even if you don't have the HiiKER app. Remove your Garmin connection Sign into the HiiKER website, visit hiiker.app/user/profile and switch the connection off. Alternatively, visit https://connect.garmin.com/modern/settings/accountInformation to stop the connection from the Garmin Connect website. Remove your Strava connection Sign into the HiiKER website, visit hiiker.app/user/profile and switch the connection off. Alternatively, visit https://www.strava.com/settings/apps to stop the connection from the Strava website.

    Does HiiKER have a community or forum for hikers to connect?

    Yes, HiiKER has a vibrant community on Discord! If you're unfamiliar with Discord, it's a platform initially designed for gamers but has since evolved into a space where communities of all types can gather, chat, share, and connect in real-time. On our Discord server, you'll find channels dedicated to different hiking trails, gear recommendations, trip planning, and more. It's a fantastic place to meet fellow hikers, share your experiences, ask questions, and get tips from the HiiKER community. We invite you to join and be a part of our growing family of outdoor enthusiasts. See you there! https://discord.gg/GFFc3dnTV3

    How is the estimated hike time calculated on HiiKER?

    At HiiKER, we offer estimated hike times for all curated and custom routes to enhance your planning experience.

    Our algorithm factors in both distance and elevation gain, comparing them to the specific trail’s details. It then applies your chosen hiking speed, which is set to 5km/h by default.

    If you feel these estimates are inaccurate, you can easily adjust your hike time setting. Just go to Profile > Settings > Customise > Hike time setting.

    In our calculations, each “day” of hiking represents 5 continuous hours on the trail. So, if a trail is estimated at 1 day and 4 hours, it means we expect it to take about 9 hours of continuous hiking, excluding breaks.

    While 5 continuous hours may not align with everyone’s definition of a hiking day, our research indicates it’s the most accurate average for a typical day’s hike.

    Public land access

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    What is the land access layer?

    The land access layer is a map overlay that shows public and protected land across the United States, colour-coded by access type. It helps hikers quickly understand where they can go, what restrictions apply, and whether fees or permits are required before they set out.

    Where does this data come from?

    The layer is built from the USGS Protected Areas Database of the United States (PAD-US 4.1), the most comprehensive inventory of protected land in the country. We enrich it with data from the National Park Service API, Recreation.gov, the U.S. Forest Service, and the Bureau of Land Management to fill in details like fees, permits, and seasonal opening dates.

    How often is the data updated?

    We aim to refresh the dataset quarterly. The date shown in the "last updated" field on each area reflects when our pipeline last processed the data. PAD-US itself is typically updated annually by the USGS.

    What do the access categories mean?

    Open Access — Free, unrestricted public access with no known barriers to entry.

    Entry Fee — An entrance or parking fee is required. The fee amount is shown where known.

    Permit Required — You need an advance permit, reservation, or booking before visiting. A link to the permit source is provided where available.

    Limited Access — Trails or access routes exist, but conditions apply. This may include seasonal restrictions, zonal closures, or managed access programs. Check the area details for specifics.

    Restricted — Access is significantly limited. Entry may require special authorisation, guided tours, or be confined to specific areas or times.

    Closed — No public access is permitted. This includes military installations, critical habitat preserves, and permanently closed areas.

    Unknown — Access status could not be determined from available data. Treat these areas with caution and verify locally before visiting.

    Why does an area show a different access type than I expected?

    Our access classifications are derived from the GAP Status codes in the PAD-US dataset, supplemented by NPS, USFS, BLM, and Recreation.gov data. There are several reasons a classification might not match your experience on the ground.

    Data lag. Access rules change — a park may introduce or drop a fee, a seasonal closure may shift dates, or a new permit system may be introduced. Our data reflects the most recent PAD-US release and API queries, but real-world changes can outpace the update cycle.

    Boundary precision. The boundaries shown are derived from federal and state GIS datasets. They are accurate at a planning level but should not be used for precise legal boundary determination. In some cases, boundaries may appear to overlap with private land or neighbouring jurisdictions due to mapping generalisation.

    Overlapping designations. A single piece of land can have multiple designations in PAD-US — for example, a national forest may contain a designated wilderness area with stricter access rules. Where designations overlap, we prioritise the more restrictive classification so you're aware of potential limitations.

    Seasonal variation. Some areas are marked as seasonal because their access changes throughout the year (e.g. snow closures, wildlife nesting seasons). The open/close dates shown are approximate and based on the most recently available data. Always confirm current conditions with the managing agency.

    Hunting areas. Areas identified as hunting or game lands are flagged with an orange overlay. Hunting seasons, species, and regulations vary by state and zone. This layer does not replace state wildlife agency guidance.

    Why are some areas missing?

    PAD-US is the most complete dataset available, but it does not cover every piece of accessible land in the country. Private land trusts, informal access agreements, county parks not yet reported to USGS, and tribal lands with public access programs may not appear. We're working to improve coverage over time.

    Can I rely on this for navigation or legal boundary information?

    No. This layer is an informational planning tool, not a legal survey. Boundaries are approximate. Always verify access permissions, current conditions, and property boundaries with the local land management agency before your visit. Trespassing on private or restricted land is a legal offence regardless of what any map shows.

    I think the data is wrong for a specific area. What should I do?

    We appreciate corrections. If you notice an area where the access type, boundary, or details seem incorrect, please contact us at [email protected] with the area name and what you believe is inaccurate. We'll investigate and update the data in our next refresh cycle.

    What does GAP Status mean?

    GAP Status is a conservation measure assigned by the USGS that indicates the level of protection a piece of land receives. It ranges from 1 (highest protection, managed for biodiversity) to 4 (no known mandate for protection). We translate GAP Status into our hiker-friendly access categories, but the original GAP code is available in the area detail view for anyone who wants it.

    Does this cover land outside the United States?

    Not currently. The land access layer covers the 50 US states and the District of Columbia. We're exploring options for expanding to other countries in the future.

    What is Elevation Exaggeration?

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    What is 3D Elevation Exaggeration?

    3D Elevation Exaggeration is a map setting that controls how dramatically the terrain appears in 3D view. By increasing the exaggeration value, hills and mountains appear taller and more pronounced. Lowering it gives a flatter, more true-to-life representation of the landscape.

    What do the values mean?

    The slider value represents a multiplier applied to the real-world elevation data:

    • 0.1 - Minor exaggeration, may be useful when climbing the highest peaks!
    • 1.0 (default) – True-to-life elevation, no exaggeration applied.
    • 5.0 – A moderate exaggeration that makes terrain features clearly visible without being unrealistic. Handy for low elevation hills and "peaks".
    • Higher values – Mountains and ridgelines appear much steeper and more dramatic, which can be useful for route planning in hilly terrain.

    How do I reset it to the default?

    Tap the Reset to default button at the bottom of the screen. This restores the exaggeration value to 1.0.

    Does this affect navigation or elevation data?

    No. This setting only affects how the 3D terrain is displayed on the map. It does not change any underlying elevation data, route calculations, or ascent/descent figures shown in HiiKER.

    Is this available on all map types?

    3D Elevation Exaggeration applies to maps that are viewed with 3D mode active.

    How can I make all my hikes and recordings private?

      Note: Before proceeding, this is a permanent setting that can only be reverted by changing the privacy status of every individual activity, it can not be reverted! If you want to force ALL of your activities (Planned routes and recordings) to private, you can do so in one click via the app and webiste. On the app go to Home > Settings > App Settings > Cutomise > Account Privacy Settings. On this page tap the "Make all my activities private" button.   On the website, visit https://hiiker.app/user/settings. At the bottom of the page you will find the option "Make All Recordings and Planned Trails Private". Click and confirm to make all activities private.

    Hide do i hide the offline map bounds on HiiKER?

      If you have a lot of offline map bounds on the map or are happy that you have confirm offline maps are downloaded and working correctly, you can hide the orange offline map bounds on HiiKER. 1 — Tap the "Maps" button.   2 — Select "More".   3 — Choose "Map Settings".   4 — Toggle on the "Hike offline map bounds" option.

    Change my Password

    To change your password on HiiKER, select the "Forget Password" option when logging in. Or visit: https://hiiker.app/password-reset Both of these option will send you a password reset email with instructions on how to update.

    I have a “syncing” message on my recorded trails list

    This means your trails are syncing with HiiKER cloud, meaning that they are being stored to the server enabling cross platform access via the apps and the website. If you are in an area of low network this may take longer than usual.

    Recordings stopping unexpectedly while on trail

    Some Android devices can be particularly persistent in trying to shut down background tasks to save battery. If you are the type of user to start your recording at a trail head and simple store away your device until it's done, HiiKER will be trying to run in the background of your device while it's idle. This means the app is a prime target for the Android OS to target when attempting to optimise battery life. You can try a few things that will give you the best chance of consistent and sustained recordings on HiiKER. First of all, make sure you power saver mode is off. Secondly, you can set the HiiKER app to be "unrestricted" on your device when it comes to battery optimisation settings. Learn about battery optimisation settings here 

    Where can I find Harvey Maps on HiiKER?

      At HiiKER we're trying to simplify the discovery of great maps. With this in mid we have begun creating curated map collection from our favourite cartographers around the world. In the UK, Harvey Maps are the perfect example of that. To find Harvey maps, go to any of our map pages and tap the "maps" button. Here you will find our base maps, Standard and Satellite as well as our map collections, Hiking+, National+ and Historical+. Harvey maps is located in the Hiking+ map collection. Tap the cell to activate it! HiiKER map collections - Hiking+ Now move the map over to the UK, where you will see our coverage coverage areas. Zoom into these area to reveal the stunning Harvey Maps! Easy!

    Where can I find EastWest Mapping maps on HiiKER?

      At HiiKER we're trying to simplify the discovery of great maps. With this in mid we have begun creating curated map collection from our favourite cartographers around the world. In Ireland, Harvey Maps are the perfect example of that. To find Harvey maps, go to any of our map pages and tap the "maps" button. Here you will find our base maps, Standard and Satellite as well as our map collections, Hiking+, National+ and Historical+. Harvey maps is located in the Hiking+ map collection. Tap the cell to activate it! HiiKER map collections - Hiking+ Now move the map over to the Ireland, where you will see our coverage coverage areas. Zoom into these area to reveal the brilliant EastWest Mapping! Easy!

    I can’t update HiiKER my app (Android)

    There are a few things that may be prohibiting the update on your device. You can try a couple of things in sequence to try and solve the issue.
    • Fully restart your device. Access HiiKER on Play store and try updating again.
    • Check for any software updates on your device, before trying the update again.
    • Clear the app cache and try updating again.
    • Check your internal device storage isn't full.
    • Check network connections.
    Failing all of this, your device may not support the minimum Android Operating system needed to run the latest version of the app. You can check this by going to your device settings and checking About phone/device > Android version. If your Android version is 7 or lower and your device cannot update to a higher OS version, you may not be able to use the latest version of the app.
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