FAQ

Does HiiKER have a community or forum for hikers to connect?

Yes, HiiKER has a vibrant community on Discord! If you’re unfamiliar with Discord, it’s a platform initially designed for gamers but has since evolved into a space where communities of all types can gather, chat, share, and connect in real-time. On our Discord server, you’ll find channels dedicated to different hiking trails, gear recommendations, trip planning, and more. It’s a fantastic place to meet fellow hikers, share your experiences, ask questions, and get tips from the HiiKER community. We invite you to join and be a part of our growing family of outdoor enthusiasts. See you there!

https://discord.gg/GFFc3dnTV3

I have a “syncing” message on my recorded trails list

This means your trails are syncing with HiiKER cloud, meaning that they are being stored to the server enabling cross platform access via the apps and the website. If you are in an area of low network this may take longer than usual.

Recordings stopping unexpectedly while on trail

Some Android devices can be particularly persistent in trying to shut down background tasks to save battery. If you are the type of user to start your recording at a trail head and simple store away your device until it’s done, HiiKER will be trying to run in the background of your device while it’s idle. This means the app is a prime target for the Android OS to target when attempting to optimise battery life.

You can try a few things that will give you the best chance of consistent and sustained recordings on HiiKER.

First of all, make sure you power saver mode is off.

Secondly, you can set the HiiKER app to be “unrestricted” on your device when it comes to battery optimisation settings. Learn about battery optimisation settings here 

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