We’re sorry to hear you’re considering ending your HiiKER subscription. If you’d like to request a refund on a recent renewal, here’s how it works. Are you eligible? We issue refunds within 14 days of your most recent renewal. If your renewal was more than 14 days ago, we’re unable to process a refund — […]
Subscriptions and billing
Redeem a promo code
If you have received a promo code, go to the purchases page and scroll down passed the purchase options and tap the “Enter promo code” option. Enter your code in the text input and tap the “Redeem” button. If you cannot redeem your code then contact HiiKER support from the settings page or email [email protected]
Restore purchases
Step 1 If you are logged in and can’t access your purchases go to your profile, page tap the settings icon, and go to the purchases. From here you can select the “restore purchases” option. If this does not work please check your Apple purchases to make sure the subscription is active and then […]