Cancel your HiiKER subscription in the app (App Settings > Purchases and Subscriptions > Manage Subscription), on hiiker.app, or through the App Store or Google Play.

How to update the email address on your HiiKER account from the web or the Android app, why we ask you to confirm the new address, and what to do if the confirmation email doesn’t arrive.

Clear HiiKER’s cached data from App Settings > Manage storage. Clear trail data, media or elevation data separately; your offline maps, recordings and planned hikes are never removed.

Find your HiiKER User ID at the bottom of App Settings in the app (tap or press and hold to copy it) or in the Account section of hiiker.app/user/settings.

Enter a HiiKER promo code on the PRO+ upgrade screen in the app to unlock an offer price. Gift voucher codes are redeemed at hiiker.app/redeem.

PRO+ not showing? Go to App Settings > Purchases and Subscriptions (Android: Purchases) > Restore Purchases, then check these things if it still doesn’t appear.

Delete your HiiKER account from App Settings in the app or the Danger zone on hiiker.app/user/settings. Cancel any subscription first, because deleting your account doesn’t cancel it.

Update your profile picture, name, display name and country, make your profile private or public again, view other hikers’ profiles and change your email, in the HiiKER app and on hiiker.app.