Recording a hike on HiiKER works by storing your location at particular intervals throughout your hike and creating a polyline that displays your progress. The process runs as a background task as you hike and can every continue to work while have your phone locked.

We have experienced some issues on some Android devices, where recordings are being interrupted and stopping while the app is running in the background and we know how frustrating it can be to get to the end of your hike and realise that your progress hasn’t been tracked.

The cause of this issue is Android “Battery Optimisation” policy. In order to get the most out of your battery life, Android OS applies a setting onto all apps, that “optimises” the performance to make sure it’s not taking up to much of the devices resources. This can mean while HiiKER is recording your hike in the background, Android will force it to stop working, thinking it’s not in use!

It’s a common issue reported by a multitude of app running background tasks.

But there is a solution that you can manually apply to the HiiKER app in your device settings to help solve this so your recording remain un interrupted!

Foe specific instructions tap your device manufacturer below:

1. Samsung
2. Google Pixel
3. Huawei
4. Motorola
5. OnePlus
6. Oppo
7. General Android instructions

Samsung

1. Open the “Settings” app on your Samsung device.
2. Scroll down and tap on “Apps” in the settings menu.
3. Find “HiiKER” in the list of apps and tap on it. You can also use the search bar at the top to search for “HiiKER”.
4. Once you’ve opened the “HiiKER” app settings, tap on “Battery”.
5. Tap on “Optimize battery usage”.
6. You should now see a list of apps with battery optimization settings. By default, the list may only show apps that are currently optimized. If you don’t see HiiKER in the list, tap on the dropdown menu at the top and select “All apps”.
7. Find “HiiKER” in the list and tap on the toggle switch next to it to turn off battery optimization (“Turn off” may be listed as “Unrestricted”).

Battery optimization should now be removed for the HiiKER app on your Samsung device, allowing it to run without being affected by your device’s battery-saving measures. Note that this may increase battery consumption for the HiiKER app.

Google Pixel

1. Open the “Settings” app on your Google Pixel.
2. Scroll down and tap on “Apps & notifications”.
3. Tap on “See all apps” to view the complete list of installed apps.
4. Find “HiiKER” in the list and tap on it.
5. Once you’ve opened the “HiiKER” app settings, tap on “Battery”.
6. Tap on “Battery optimization”.
7. You should see options like “Optimize” and “Don’t optimize/“Unrestricted. Select “Don’t optimize” or “”Unretsricted to disable battery optimization for the HiiKER app.

Battery optimization is now removed for the HiiKER app on your Google Pixel, allowing it to run without being affected by your device’s battery-saving measures. Note that this may increase battery consumption for the HiiKER app.

Huawei

1. Open the “Settings” app on your Huawei device.
2. Scroll down and tap on “Apps” or “Apps & notifications”.
3. Tap on “Apps” again to view the complete list of installed apps.
4. Find “HiiKER” in the list and tap on it. You can also use the search bar at the top to search for “HiiKER”.
5. Once you’ve opened the “HiiKER” app settings, tap on “Battery” or “Power Usage Details”.
6. Tap on “App launch” or “Launch settings” (depending on your device’s Android version).
7. You should now see options like “Manage automatically” and “Manage manually”. Select “Manage manually” to disable battery optimization for the HiiKER app.
8. Ensure that the toggles for “Auto-launch,” “Secondary launch,” and “Run in background” are all enabled to allow the HiiKER app to run without restrictions.
9. Press the back button to save your settings and return to the previous screen.

Battery optimization is now removed for the HiiKER app on your Huawei device, allowing it to run without being affected by your device’s battery-saving measures. Note that this may increase battery consumption for the HiiKER app.

Motorola

1. Open the “Settings” app on your Motorola device.
2. Scroll down and tap on “Apps & notifications”.
3. Tap on “See all apps” to view the complete list of installed apps.
4. Find “HiiKER” in the list and tap on it. You can also use the search bar at the top to search for “HiiKER”.
5. Once you’ve opened the “HiiKER” app settings, tap on “Battery”.
6. Tap on “Battery optimization”.
7. You should now see a list of apps with battery optimization settings. By default, the list may only show apps that are not optimized. If you don’t see HiiKER in the list, tap on the dropdown menu at the top and select “All apps”.
8. Find “HiiKER” in the list and tap on it. If you can’t see the HiiKER app, you may need to tap the “Not optimised” dropdown at the top and select “All Apps”
9. A dialog box will appear with options like “Optimize” and “Don’t optimize”. Select “Don’t optimize” to disable battery optimization for the HiiKER app.
10. Press “Done” or “OK” to confirm your selection.

Battery optimization is now removed for the HiiKER app on your Motorola device, allowing it to run without being affected by your device’s battery-saving measures. Note that this may increase battery consumption for the HiiKER app.

OnePlus

1. Open the “Settings” app on your OnePlus device.
2. Scroll down and tap on “Apps & notifications”.
3. Tap on “See all apps” to view the complete list of installed apps.
4. Find “HiiKER” in the list and tap on it. You can also use the search bar at the top to search for “HiiKER”.
5. Once you’ve opened the “HiiKER” app settings, tap on “Battery”
6. At this point you may see a list of non optimised apps (If not skip to next step), if you do change the list to “All Apps” and find HiiKER and select “Battery” or “Battery optimisation”.
7. A dialog box will appear with options like “Optimize” and “Don’t optimize”. Select “Don’t optimize” to disable battery optimization for the HiiKER app.
8. Press “Done” or “OK” to confirm your selection.

Battery optimization is now removed for the HiiKER app on your OnePlus device, allowing it to run without being affected by your device’s battery-saving measures. Note that this may increase battery consumption for the HiiKER app.

Oppo

1. Open the “Settings” app on your Oppo device.
2. Scroll down and tap on “App management” or “Application management”.
3. Tap on “App list” to view the complete list of installed apps.
4. Find “HiiKER” in the list and tap on it. You can also use the search bar at the top to search for “HiiKER”.
5. Once you’ve opened the “HiiKER” app settings, tap on “Power usage” or “Battery usage”.
6. Tap on “Allow background running” to enable the HiiKER app to run in the background without restrictions.
7. Go back to the main app settings for HiiKER, and tap on “Permissions”.
8. Scroll down to find the “Battery saver” or “Battery optimization” option.
9. Tap on the toggle switch next to “Battery saver” or “Battery optimization” to disable the feature for the HiiKER app.

Battery optimization is now removed for the HiiKER app on your Oppo device, allowing it to run without being affected by your device’s battery-saving measures. Note that this may increase battery consumption for the HiiKER app.

General Android instructions

1. Open the “Settings” app on your Android device.
2. Tap on “Battery” or “Battery & performance” (depending on your device’s Android version).
3. Select “Battery optimization” or “Optimize battery usage”.
4. If the list only shows optimized apps, tap the dropdown menu at the top and select “All apps”.
5. Find “HiiKER” in the list and tap on it.
6. Choose “Don’t optimize” or “Allow background activity” to disable battery optimization for HiiKER.
7. Press “Done” or “OK” to confirm your selection.

Battery optimization is now removed for the HiiKER app, allowing it to run without being affected by your device’s battery-saving measures. Note that this may increase battery consumption for the HiiKER app.