At HiiKER, we’re continuously working to improve your app experience through regular updates. Occasionally, these updates include significant changes to the app’s fundamental systems. When such updates are released, they may cause previous versions of the app to stop functioning correctly.
If you see the message “You are using a version of the app that is no longer supported“, it means a critical update has been released that older versions aren’t compatible with. Update the app to keep using HiiKER — it keeps your app up to date, working properly and secure, which matters most when you’re out hiking and relying on it.
How to update
- Tap GET THE LATEST VERSION. It opens HiiKER in the App Store (iPhone) or Google Play (Android).
- Tap Update.
- Once the update has installed, open HiiKER again.
If the button doesn’t open the store, open the App Store or Google Play yourself, search for HiiKER and tap Update.
Good to know
- Updating doesn’t remove anything: all of your stored data will be available in the new version of the app.
- The latest version of HiiKER needs iOS 16 or later on iPhone and iPad, or Android 8.0 or later. If the store doesn’t offer an update, check that your phone’s software is up to date.
- Can’t update? Message us from hiiker.app (Support > Chat with Support) and we’ll help.
On Android and still stuck? See I can’t update my HiiKER app (Android).
