Using the app

Moving hiking routes from Komoot to HiiKER

If you are one of the many users of Komoot that have decided to move over to use HiiKER but want to make sure that you can carry over all of your planned and recorded hiking routes, follow these simple steps. Since the news that HiiKER are offering Free Offline maps to all users, many are […]

Moving hiking routes from Strava to HiiKER

If you are one of the many users of Strava that have decided to move over to use HiiKER but want to make sure that you can carry over all of your planned and recorded hiking routes, follow these simple steps. Since the news that HiiKER are offering Free Offline maps to all users, many are […]

Battery Optimisation on Android

Recording a hike on HiiKER works by storing your location at particular intervals throughout your hike and creating a polyline that displays your progress. The process runs as a background task as you hike and can every continue to work while have your phone locked. We have experienced some issues on some Android devices, where […]

Cancelling your Subscription on Apple

If you signed up on the Apple Appstore and no longer need your HiiKER PRO or PRO+ subscription (or you wish to pause it while you are waiting for the new hiking season), follow these simple steps to cancel. Step 1 Open the Apple Appstore Step 2 Open your Appstore account Step 3 Open Subscriptions […]

Clear app cache

Clearing the app cache can help to resolve some issues with the app, for example if it gets some corrupt data. If you are having a problem, reach out to support and they may suggest trying to clear your cache. This guide will help with that: Step 1 Go to your profile by tapping on the profile […]

Donate to a Trail organisation

Step 1 Support rail maintenance and development is very important to us. So we are making trail donations simple on HiiKER. Head to the trail overview page of the trail you wish to donate to and tap the “Donate to this trail” icon. This will direct you to the donation link managed by the trail […]

Record your hike

Step 1 There are multiple ways to record a hike with the HiiKER app. Once you’re ready to start tracking, click on the record tab in the navigation to view the options. Option 1 The first option in the list is to start a recording without a route to follow. By doing this we allow you […]

Plan a custom trail

Step 1 Want to follow you own path off the beaten track? Create your own plan with the HiiKER route planner. Head to the map page and tap the “+” icon to open the action menu. Step 2 From the action menu, you can plan a route in 3 different ways, Select “Plan a hike” […]

HiiKER maps

Switching map styles is easy on HiiKER, but there’s more to it than you might think! Step-by-Step Guide to switching and Using Maps on HiiKER   1. Access the Map Styles Menu Navigate to the map view of a trail you’re interested in or any map screen within the app. Look for the map styles […]

Searching for a Trail

Step 1 Our search map offers a live filtering system to find the perfect trail. One option is to simply move around the map to the location you want to hike. The numbers indicate a cluster of hikes in that area, so zoom in or tap on a cluster to see the individual hikes.   […]

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