If you signed up on the HiiKER Website and no longer need your HiiKER PRO+ subscription, follow the simple steps to cancel. If you didn’t sign up on the website? Cancel an Android subscription? Click here Cancel an iOS subscription? Click here Step 1 Head to the HiiKER Website and open your profile (you will […]

If you signed up on the Google Playstore and no longer need your HiiKER PRO or PRO+ subscription (or you wish to pause it while you are waiting for the new hiking season), follow these simple steps to cancel. Step 1 Open the Google play store Step 2 Open your Play store account Step 3 […]

If you signed up on the Apple Appstore and no longer need your HiiKER PRO or PRO+ subscription (or you wish to pause it while you are waiting for the new hiking season), follow these simple steps to cancel. Step 1 Open the Apple Appstore Step 2 Open your Appstore account Step 3 Open Subscriptions […]

Clearing the app cache can help to resolve some issues with the app, for example if it gets some corrupt data. If you are having a problem, reach out to support and they may suggest trying to clear your cache. To clear your app cache Open the home page of the app Tap settings icon […]

Step 1 If you need to find your HiiKER user id for customer support reasons you can find it at the bottom of the settings page. Tap the number to quickly copy it for pasting elsewhere.

If you have received a promo code, go to the purchases page and scroll down passed the purchase options and tap the “Enter promo code” option. Enter your code in the text input and tap the “Redeem” button. If you cannot redeem your code then contact HiiKER support from the settings page or email info@HiiKER.co

  Step 1 If you are logged in and can’t access your purchases go to your profile, page tap the settings icon, and go to the purchases. From here you can select the “restore purchases” option. If this does not work please check your Apple purchases to make sure the subscription is active and then […]

Step 1 To delete you account go to the profile page and tap the settings icon in the top right. Step 2 From the settings menu, tap the delete button, then click confirm on the dialogue if you want to continue. Please be sure you want to continue, as you will no longer be able […]

How do I edit my profile on HiiKER? How do I make my profile private on HiiKER? To make sure no one else can see your HiiKER profile or activities: How do I make my profile public on HiiKER? If you have set your profile to private and want to change it to public: How […]