Home
FAQ
Contact Us
Home
/
Knowledge Base
Knowledge Base
Account Settings
(8)
Clear app cache
Changing your email address
How do I cancel my HiiKER subscription?
Edit your profile information on HiiKER
Delete your account
Customise the app
(7)
Hike time settings: what they mean and how to change them
Turn the peak bagged celebration on or off
Change Measurement units
Set Grid Preferences / Map Projections
How to Use HiiKER’s Off-Route Warnings Feature
Getting Started
(10)
Moving hiking routes from AllTrails to HiiKER
Moving hiking routes from Outdooractive to HiiKER
Create an account on HiiKER
How to use the main map
What is peak bagging in HiiKER?
HiiKER PRO+
(8)
Turn-by-turn navigation
Peak Viewer
Route cards: plan every section of your hike
Printing maps in the HiiKER app
Live Locator: share your live location while hiking
HiiKER watch app
(1)
HiiKER Watch App: Complete Guide
Maps
(6)
Using the peak map
How to change maps on HiiKER
How do I download offline maps on HiiKER?
HiiKER Map Legends
Search for a map location or coordinates
Other navigation tools
(13)
Syncing with other apps
How to Use HiiKER’s Off-Route Warnings Feature
Move recordings and hikes from AllTrails to HiiKER
Move recordings and hikes from OutdoorActive to HiiKER
Move recordings from Strava to HiiKER
Planning a trail
(8)
How can I “split” routes on HiiKER
Seeing which peaks a hike summits
Route cards: plan every section of your hike
GPX Files on HiiKER
HiiKER Points of interest (POIs), accommodation and amenities
Recording a hike
(9)
How peak bagging works in HiiKER
Pace splits and split times on your recordings
Ascent rate, descent rate and gradient on your recordings
How do I delete a recording?
How to record a hike on HiiKER
Safety
(1)
Emergency services and Mountain Rescue
Subscriptions and billing
(3)
Restore purchases
Redeem a promo code
Requesting a Refund on Your HiiKER Subscription
Tips and tricks
(5)
How to reduce data usage on HiiKER
Customising Your Route Line Style on HiiKER
How can I “split” routes on HiiKER
Signing into the HiiKER app with a QR code
How do I cancel my HiiKER subscription?
Troubleshooting
(5)
Finding your User ID
Clear app cache
Battery Optimisation on Android
Version of the app no longer supported
I climbed a peak but it didn’t count
Using the app
(45)
How to rate, review and view comments on HiiKER
Version of the app no longer supported
Turn-by-turn navigation
Show Location
How to Use HiiKER’s Off-Route Warnings Feature
Using the HiiKER website
(26)
Planning a multi-day hike on the HiiKER website
Connecting Strava and Garmin to your HiiKER account
Saving and sharing your planned hikes
Signing into the HiiKER app with a QR code
Importing routes on the HiiKER website
Can't find the info you're looking for? No problem, contact us directly.
Contact us